Tag Archives: Baby Boomers

It’s a woman’s world…

Women are now the ‘drivers of change’ in the world.  

Women have been called ‘the holder of the purse strings’ for decades so I’m sure, for many, this welcome new label and increased attention from marketers will not come as a surprise.

What is so positive about this new designation is that it encompasses women around the world, not just North American, British or European women.

The new Future Perspectives report from The Futures Company* examines the evolution of women from being ‘consumers’ to ‘agents of change’ who are “shaping not just their own world, but everybody’s world”.  

“Women 2020: How women’s actions and expectations are changing the future” discusses the importance of understanding a woman’s decision-making when it comes to life stages, lifestyles and purchasing – “in particular due to significant change for women in the area of control and choice. It is through their decision-making that their ability is manifested to act as catalysts of change.”

As consumers, we’ve always known that women were a powerful force but a number of factors have contributed to women, including women in developing countries, also having a significant impact beyond that: easier access to education; increased workplace presence; increased participation in business and politics; freedom to make their own choices; and with increased life expectancy, there has been a big shift from the traditional life stage trajectory.

With this shift in life stages, women are delaying marriage and a large percentage – 43% of GenX women in the US and the UK – are choosing to remain childless. Their attitudes to aging have also changed. The report says 83% of US Baby Boomers “don’t feel constrained by social expectations of what is or is not appropriate for someone of my age or gender” and 68% say they will be physically and mentally able to work into their 70s and 80s.

Looking to the future, marketers should expect:

  • Less correlation between age and life stage, requiring the identification of new segments tied to an extended life stage model rather than age.
  • Continued growth of single person households, opening up opportunities for services and products for women choosing to live alone.
  • Women finding ways to do old things in new ways, creating opportunities for marketers to look for ways to help them resolve the tension between tradition and modernity.
  • Adapting typical male-dominated categories such as gaming, autos and alcohol to appeal to a growing female audience.
  • Access to other audiences through women.  With increased income, spending on others – children, spouses, parents and friends – will also increase, opening up other potential audiences.

 

*The Futures Company is a leading global strategic insight and innovation consultancy, a Kantar company within WPP operating in Europe, North America, Latin America and Asia.

If 60 is the new 40 …

Why the heck are we still being bombarded by Ensure’s ‘demented granny’ TV spot?

I’m sure I’m not the only one annoyed by it. Every time this commercial airs – and once I’ve restrained myself from throwing something at the screen – several questions come to mind (but not usually in such polite language):

• does the ingredients list include amphetamines;
• should a woman who is considered infirm by her children be living in a house with a flight of 20 stairs leading to her front door;
• who approved this spot;
• why did this person approve this spot; and finally,
• how can this person believe it’s okay to continue to run this spot and still keep their job?

Marketers have access to a lot of research and there is no shortage of reports on Baby Boomers, the apparent target of this commercial. If you read the research, it is apparent that, yes – 60 is the new 40, not only because we’re all living longer but also because of the Baby Boom generation. Boomers, those born between 1946 and 1964, are now 48 to 66 years old.

Insights from the Euro RSCG Worldwide Aging: Moving beyond youth culture, 2012, global survey concluded that the global obsession with youth is undergoing a transformation. Youth and youthfulness are no longer just about chronological age. How one ages is now believed to be controllable, not predetermined.

Additionally, the Euro RSCG report supports what marketers have been told for several years – and many persist in ignoring – that older consumer segments do enjoy and employ new technologies and do continue to be active consumers.

It’s not that the Baby Boom generation is the generation that won’t grow old; it’s the generation that believes that aging doesn’t mean you’re old. Even those that don’t continue to work beyond standard retirement age, plan to continue to live life actively and spend their time and money on hobbies, travel and other interests.

A great many marketers unwisely began ignoring Boomers once they moved beyond the 18 to 49 consumer segment. Over the next five years, more than 50% of the US population will be 50-plus and control 70% of the disposable income, according to the Most Valuable Generation, a report released by Nielsen in late August.

The Nielsen study also states that Boomers account for more than 80% of premium travel and are prolific online shoppers, spending almost $7 billion online. In fact, Boomers represent 33% of all online users, all social media and Twitter users, and heavy internet users.

As with all consumer segments, marketers should take a closer, deeper look at Boomers and not make the mistake of lumping everyone over the age of 55 into the category of enfeebled, white-haired simpletons.

Although the Ensure brand really missed the mark with its advertising, RBC’s current “It’s Time to Define Your Retirement” campaign is spot on. In print, online and on air, RBC is not condescending or patronizing, with its theme:
“For the last forty years your generation has helped to change the world by challenging the status quo. Now that you’re retiring, you can challenge the definition of retirement as well.”

The Baby Boom generation is still the most valuable generation in marketing history so ignore them at your peril.

I would also venture to say – don’t piss them off.